Política de reembolso

Return & Refund Policy

At Mejia Fragrance, we want you to be completely satisfied with your purchase. Due to the nature of our products, all sales are final.

Returns

For hygiene and safety reasons, we do not accept returns or exchanges on perfumes, fragrance oils, body oils, or other fragrance products once they have been shipped. These products are considered personal-use items and may also be classified as hazardous materials for transportation.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives. If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery at MejiaFragrance@gmail.com.

Please include:

- Your order number

- A description of the issue

- Clear photos of the product and packaging

We will review your claim and, if approved, provide a replacement or refund at our discretion.

Shipping Issues

We are not responsible for delays caused by the shipping carrier, weather, or other circumstances beyond our control. If your package is lost in transit, please contact us so we can assist you in filing a claim with the carrier.

Refunds

If your refund is approved, it will be issued to your original payment method within 10 business days after approval. Processing times may vary depending on your bank or credit card provider.

Contact Us

If you have any questions about this policy, please contact us:

Email: MejiaFragrance@gmail.com

Mailing Address:

Mejia Fragrance

379 N 9th St

Lebanon, PA 17046

United States